Privacy Policy

At Safari Stride, accessible from www.safaristride.com, we take the privacy of our users very seriously. This privacy policy outlines how we collect, use, and protect the personal information of our users.If you have additional questions or require more information about our Privacy Policy, do not hesitate to Contact us. for clarification.

01. Information We Collect

We collect personal information such as name, email address, phone number, and mailing address when users register on our website, fill out a form, or subscribe to our newsletter. We may also collect non-personal information, such as browser type and IP address, to improve our website's functionality.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

02. Use of Information

We use personal information to provide a better user experience on our website, respond to inquiries, and send periodic emails. We may also use non-personal information to track user activity on our website and improve its performance.

03. Protection of Information

We take appropriate measures to protect user data against unauthorized access, alteration, disclosure, or destruction. We implement various security measures, such as encryption, firewalls, and regular malware scans, to ensure the safety of user data.

04. Booking your travel with us

While booking your travel to Tanzania with Safari Stride, both directly and through the network of our partnered travel agencies, travel marketplaces and other travel professionals and resources, you consent to the collection, use and disclosure to the third parties, which are various accommodation and third party travel experiences providers in Tanzania and the Tanzania National Parks Authority, the following information:

• Your passport information (name, age, nationality and number)
• Residency
• Insurance details
• Health and medical information
• Tour details (hotels and itinerary)
• Payment information
• Email address and phone number, emergency contact number

Sometimes our adventures involve the use of third-party providers of accommodation, such as hotels and lodges, and travel experiences, for example hot air ballooning in Serengeti. To make these parts of your adventure happen, we may need to provide your personal information to these providers, for example our partnered hotels are always asking for the dietary and nutrition information to provide excellent and safe service. These third parties, however, may not use your personal information for any purposes, but to provide services related to your tour to Safari Stride. By booking our adventure trips you agree to these disclosures.

In addition to that, we may use your personal information for the following purposes:

• Recommending the most suitable travel products to you and helping you to understand if they will be safe and enjoyable;
• Providing information about our travel products;
• Providing customer care and support services and resolving any issues related to our travel products;
• Making sure that our travel products are safe for you;
• Exercising regular business administration tasks (such as accounting);
• Making sure that we as a company are complying with the prevailing laws and regulations of Tanzania and other countries.

05. Third-Party Disclosure

We use cookies on our website for a variety of reasons. Cookies let us identify the device you are using and how you use our website, but not you personally. Cookies record anonymous information about visits and clicks on each web page. Cookies are small files that are stored on your computer when you visit a website however cannot be used to identify you personally and are not harmful to your computer. They are essential for many features of our website to work, helping us to identify which pages are being used to analyse data and improve our site. We only use this information for statistical analysis purposes and they in no way give us any information about you. If you choose, you can opt-out by turning off cookies in the preferences settings in your web browser.

For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.

06. Data Security

Data security is of the utmost importance to us and we are committed to ensuring the information we collect from you is secure. All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server. We also have a Firewall (security software) in place to protect our internal information from the Internet.

We also use Google Analytics to measure and collect session information, length of visits to certain pages, repeat visits and page interaction information. Google Analytics collects only the IP address assigned to you on the date you visit our website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. We may use the information from Google Analytics for marketing purposes to display adverts on our or other websites based upon your prior visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

07. Job applications

If you apply for a job or volunteering with Safari Stride, we will collect and use your personal information to determine if you are fit for the role you are applying for. If your job application is successful, then your personal information will be stored at our human resources department in accordance with the established protocols.

08. Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Safari Stride.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Safari Stride, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Safari Stride has no access to or control over these cookies that are used by third-party advertisers.

09. Medical information

We may share your medical and health-related information with the relevant medical personnel should it become necessary. Medical information is not shared with the third-party providers of travel experiences or the government, unless the circumstances of such a disclosure warrant that it is in your vital interest. You may always opt out from providing us with your medical and health-related information, however, it is highly recommended you provide this information to make sure that your experience with us is safe.

10. Photo and Video.

Sometimes your photo or video may be taken by a member of our staff, a professional photographer hired by us or by another traveller. Our professional photographers are instructed to always seek permission before making a photo. However, it is advisable to inform your trip leader, a photographer and other trekkers in advance if you do not want to be photographed.

Sometimes, we may appoint a professional photographer to the group for making promotional images to be posted on our website or used in our printed brochures and other publications. In such cases we will seek your written consent.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

11. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

12. GDPR Data Protection Rights

As a company that values user privacy, we also recognize the importance of staying up-to-date with the latest privacy regulations and best practices. We regularly review our privacy policy and data protection measures to ensure that they are compliant with the latest regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

In addition to compliance, we also believe in going above and beyond to protect our users' data. For example, we implement data minimization practices, which means that we only collect the minimum amount of data necessary to provide our services. We also conduct regular audits of our data protection measures to ensure that they are up to date and effective.

At Safari Stride, we believe that user privacy is not just a legal obligation but a moral imperative. We understand that our users entrust us with their personal data, and we take this responsibility seriously. Our commitment to user privacy is reflected in our comprehensive privacy policy and our rigorous data protection measures, which are designed to protect our users' data at every stage of its lifecycle.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please Contact us.

13. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Safari Stride does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

We hope that you enjoy using our website, safe in the knowledge that we are committed to protecting your privacy. If you have any questions regarding the privacy policy of Safari Stride, get in touch now.